Service

Included services

What is your recipe for the perfect dream holiday? For us, the main ingredient is clear: excellent service! We do our best to inspire you in this area and to offer you the best possible experience during your stay in our holiday flat in Madeira.

See our total package for yourself:

Check In


Our regular check-in starts at 3 pm. If possible, we are happy to offer you a flexible arrival by prior arrangement. Just let us know your plans and we will do our best to accommodate your wishes.

Arrival


In our villa, you will receive a welcome gift that has been lovingly prepared for the perfect start to your holiday. In addition, we have a small selection of refreshing drinks ready for you so that you can relax straight away. If you let us know ahead of time, we will be happy to arrange for a local (optional vegetarian) meal to be delivered so you can relax and not have to worry about it.

Games & Fun


Of course, exploring the beautiful Atlantic island is your first priority, but we also offer you plenty of opportunities for fun and games in our villa. We have a selection of international books, board and card games, painting utensils and travel guides for you to choose from. If you prefer to relax, you can float on an air mattress in the pool or if you want to be active, play a game of water polo.

Technical entertainment


After an eventful day on the island, enjoy a good movie in the evening. In every room you will find a smart TV with free Netflix streaming service. For the best cinema experience, Villa "Céu e Mar" has a high-quality Denon HiFi network receiver with 4-way floor-standing speakers. On one of the 50-inch, 55-inch or 75-inch screens, you can sit back, relax and enjoy the movie.

Guest Services

With us, you will enjoy excellent customer service. We take great care to treat you with respect and appreciation and are always available when you need us. Our team is fully competent in all aspects of your Madeira vacation villa "Ceu e mar" and is well equipped to assist you quickly and effectively. We always strive for a fast and smooth processing. If you don't want to leave the villa, no problem! Just contact us and we will be happy to arrange the delivery of local food (also vegetarian) directly to your home. So you can sit back and relax and don't have to worry about cooking.

Sports


For our sports-minded guests, Villa "Céu e Mar" offers a variety of activities. Experience a sporty session on the terrace at sunrise with a view of the endless sea - a yoga mat is ready for you. In addition, there is a small fitness selection with skipping rope, dumbbells and more. In addition, our pool offers numerous sporting opportunities.

Cleanliness and comfort


We attach great importance to cleanliness and hygiene so that you feel completely at ease. The price includes a weekly change of towels and bed linen. If you need additional cleaning during your stay, just let us know. You also have access to a washing machine and dryer in the villa at all times.

We are also happy to support you with any other requests that go beyond our range of services. Just contact us and we will help you to make your stay as pleasant as possible.

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